Senior Vice President of Operations – Live Entertainment (LATAM)

About the role

We are seeking a Senior Vice President of Operations to lead operational excellence for a fast‑paced, multi‑country live entertainment business across Latin America. In this senior executive role you will shape regional operational strategy, ensure flawless execution of large‑scale concerts and events, and act as the key connector between local promoters, production teams and corporate leadership.

Key responsibilities

• Lead end‑to‑end operational execution for concerts and live events across the LATAM region, ensuring consistency, safety and high‑quality delivery.
• Translate regional strategic objectives into clear operational roadmaps and align them across local offices and business units.
• Establish governance frameworks, operational standards and process improvements to support scalability and efficiency.
• Partner with local promoters and production teams to resolve operational challenges and optimise event execution.
• Serve as the main liaison between internal departments (marketing, ticketing, sponsorship, HR, talent) to streamline cross‑functional collaboration.
• Oversee regional communication flows, ensuring transparency of risks, issues and recommendations to senior leadership.
• Drive continuous improvement initiatives focused on operational excellence, compliance and fan experience quality.
• Ensure adherence to global safety standards and local regulatory requirements across all markets.

Required profile

• 15+ years of experience in operations, production, venue management, touring or live events within Latin American markets.
• Proven track record leading large‑scale, multi‑country operational initiatives.
• Bilingual proficiency in English and Spanish.
• Strong interpersonal, communication and stakeholder‑management abilities.
• Ability to manage multiple priorities in a fast‑moving, decentralized environment.

Required skills