SysOps Analyst – Sao Paulo, Brazil

About the role

Infosys Brazil is seeking a SysOps Analyst to administer, maintain and support key applications such as RADAR, Goldfire and TAMAR. The role involves ensuring system health, managing user access and collaborating with infrastructure and vendor teams.

Key responsibilities

• Administer, maintain and support RADAR, Goldfire and TAMAR applications.
• Manage user access, roles, permissions and security controls.
• Monitor system health, troubleshoot incidents and perform root‑cause analysis.
• Support upgrades, patches, releases and environment maintenance.
• Coordinate with infrastructure, database, network and vendor teams.
• Maintain operational documentation and knowledge articles.

Required profile

• Minimum 5 years of application support and system administration experience.
• Strong knowledge of application servers, databases and system integrations.
• Experience with user access management, incident resolution, monitoring and release management.
• Familiarity with ITIL processes (preferred).
• Experience supporting enterprise applications in a global environment.

Required skills

• Application server administration
• Database administration
• System integration
• User access management
• Incident troubleshooting
• ITIL knowledge (preferred)

What we offer

• CLT contract with flexible working hours.
• Transport vouchers, meal vouchers, childcare assistance.
• Life, funeral, medical and dental insurance.
• Opportunities to work on national and international projects and potential international career moves.