Vice President of Solution Architecture

About the role

VTEX is seeking a Vice President of Solution Architecture to lead and transform its global Solution Architecture organization. This executive will drive the shift from a project‑based delivery model to a scalable onboarding function that accelerates Time to Revenue and improves implementation quality for enterprise customers.

Key responsibilities

• Define and execute the global strategy for Solution Architecture across North America, Brazil, LATAM, and Europe.
• Own implementation performance metrics such as delivery time, quality, and backlog loss.
• Leverage AI to redesign processes, knowledge‑sharing, tooling, and ways of working.
• Establish standards, playbooks, and mechanisms that enable customers and system integrators to implement at scale.
• Lead regional SA leaders and individual contributors, building a high‑performing global team.
• Act as senior escalation point for critical implementations and high‑stakes customer conversations.
• Build trusted relationships with CEOs, CIOs, CTOs, Enterprise Architects, and other senior stakeholders.
• Partner with Product, Engineering, Customer Success, Sales, and other functions to improve the end‑to‑end onboarding experience.

Required profile

• Executive leadership experience with a track record of transforming implementation organizations.
• Deep technical credibility in complex B2B and B2C commerce implementations.
• Strong people‑management skills and ability to develop high‑performing global teams.
• Proven ability to operate effectively in high‑pressure customer situations.

Required skills

What we offer

• Opportunity to shape a global function at a fast‑growing commerce platform.
• International travel and exposure to enterprise customers worldwide.
• Hybrid work model: onsite in São Paulo four days a week, remote on Fridays.