Import Specialist

About the role

JAS is an international, non-asset-based supply chain services company offering air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and related services. The Import Specialist processes and handles air and ocean import shipments for customers, ensuring high quality and meeting or exceeding their requirements. The role may also oversee the Customs House Brokerage (CHB) process, ensure compliance with laws, regulations and JAS Forwarding procedures, and complete all CHB transactions and other government agency regulations on time.

Key responsibilities

• Prepare, review and process documents such as customer classifications and commercial invoices, keeping files accurate and in the right order
• Process customs entries and check release details, handling discrepancies promptly
• Receive and track bookings and shipments, inform clients of status or delays, dispatch deliveries, collect proof of delivery and prepare costs and invoices
• Bill and invoice customers according to payment terms, and resolve and reconcile incorrect payables with vendors and overseas offices
• Assist sales and managers in preparing quotes and provide accurate job costing forecasts
• Provide responsive customer service and dispatch freight, communicating with truckers during delivery
• Follow company HR policy, code of conduct and department procedures, including confidentiality and safety

Required profile

• High school diploma or equivalent (GED) required
• At least 3 years of import experience, or a combination of education and expertise
• Preferred: knowledge of import entry procedures, compliance rules, First Port of Arrival (FPOA) entry, FDA experience, Importer Security Filing (ISF) and OGA transactions

Required skills

• Excellent organization, communication and flexibility
• Strong computer skills; Microsoft Office is a plus
• Detail-oriented, able to multitask and meet deadlines
• Able to work in a team and independently
• Knowledge of US customs laws, practices and procedures