Lead Account Manager – Beauty (Brazil)

About the role

We are seeking a passionate Lead Account Manager to drive TikTok Shop’s beauty business in Brazil. You will work closely with top Brazilian partners, leveraging TikTok’s creator ecosystem to expand brand exposure and deliver a seamless commerce experience.

Key responsibilities

• Acquire and manage leading Brazilian beauty partners for the hardline category.
• Build and maintain strong relationships, negotiate campaigns, and secure optimal deals.
• Help partners increase visibility by using creators or developing their own content.
• Identify short‑term and long‑term collaboration opportunities.
• Ensure high service quality, low cancellation/return rates, and strong customer satisfaction.
• Analyze data to uncover pain points, define business requirements, and prioritize solutions.

Required profile

• Excellent interpersonal, communication, and negotiation abilities.
• Customer‑service orientation with experience in client‑facing roles.
• Minimum 3 years of relevant experience.
• Proven ability to collaborate across functions in a global environment.
• Experience in beauty category management, social commerce, livestream or short‑video content is a plus.
• Adaptable, collaborative, and comfortable with ambiguity.

Required skills

What we offer

• Opportunity to shape a fast‑growing commerce ecosystem on a global platform.
• Dynamic, diverse team focused on creativity and impact.
• Access to TikTok’s extensive creator network and data resources.