Market Research Associate (French speaking) – Remote

About the role

We are looking for a French‑speaking Market Research Associate to join our remote team. You will support QQFS, a fieldwork agency within the M3 Group, by recruiting respondents for healthcare and pharmaceutical studies across Belgium, Switzerland and other assigned markets.

Key responsibilities

• Conduct cold‑calling outreach to M3 Global Research panelists to recruit respondents for assigned projects.
• Plan, organize and execute panel recruitment solutions, aiming to maximise internal resources and minimise outsource costs.
• Provide regular progress updates to the project management team and flag any recruitment delays.
• Achieve monthly registration targets for panel building in Belgium and Switzerland.
• Contact new registrants to verify details, reactivate dormant accounts and maintain data quality.
• Handle respondent inquiries, troubleshoot issues across multiple systems and ensure resolutions follow company policy.

Required profile

• Fluent French (written and spoken) and proficient English.
• Experience in market research recruitment or similar phone‑based outreach.
• Strong organisational skills and ability to meet quantitative targets.
• Comfortable working remotely and collaborating with international teams.

Required skills

What we offer

• Remote work flexibility.
• Opportunity to contribute to global healthcare research projects.
• Collaboration with a multinational leader in medical data services.