Senior Analyst, Records and Information Management (RIM) - LATAM

About the role

Johnson & Johnson is recruiting a Senior Analyst, Records and Information Management (RIM) for its LATAM function, based in São José dos Campos, São Paulo, Brazil. The role maintains the RIM program in line with Worldwide Records and Information Management (WWRIM) policies and standards, represents RIM Operations LATAM in global centres of excellence, and oversees the RIM system and off-site storage suppliers. It follows the J&J Flex hybrid model: at least three days on site per week, with up to two days remote.

Key responsibilities

• Support the implementation and maintenance of the RIM program across Latin America in line with J&J RIM policies and standards.
• Help create and revise local procedures and work instructions, and support RIM training and the training of Records Coordinators.
• Support risk identification and mitigation, and produce management reports on the RIM program.
• Maintain the Records Coordinator network, run compliance assessments, prepare questionnaires and follow up on corrective actions.
• Control inactive records storage and coordinate the disposition of records that have reached retention expiry or legal hold requirements.
• Work with the off-site storage vendor on archive solutions, including paper archives and digitization projects, and manage supplier relationships and compliance assessments.
• Maintain access rights to the archiving database and train users, and guide departments on identifying and protecting vital records.
• Advise on RIM supplier contracts, review legal hold notices, approve record transfer forms and SDLC documentation, and act as SME in audits and inspections.
• Take part in WWRIM projects and LATAM RIM process improvement initiatives.

Required profile

• Bachelor's degree.
• Advanced spoken and written English and upper-intermediate to advanced Spanish.
• Strong understanding of RIM principles, information lifecycle management, records retention, regulatory compliance and risk management.
• Ability to work independently with minimal supervision and to support process change.
• Preferred: experience in a regulated industry, cross-functional projects, electronic records management software, and certifications such as ICRM, IGP, CIP, CIGO or PMP.

Required skills

• Proficiency with Microsoft 365: Excel, PowerPoint, Word, Outlook and SharePoint.
• Strong analytical, problem-solving and communication skills.