Senior Consultant, Embedded Consulting

About the role

Control Risks is looking for an operationally focused Senior Consultant to lead the delivery of an embedded security consulting program for a client in Brazil. The consultant acts as the main point of coordination between the client, Control Risks and the embedded team, keeping the client relationship strong, overseeing daily delivery, managing embedded personnel and aligning services with the client's business priorities, risk profile and operational needs. The role works with the client's security, risk, operations, intelligence and investigations stakeholders and coordinates with Control Risks' local, regional and global teams.

Key responsibilities

• Serve as the primary point of contact for the client in Brazil and lead day-to-day delivery of the embedded program.
• Manage the embedded team, including workforce planning, recruitment, onboarding, training, leave coverage and succession planning.
• Set up program governance: regular client meetings, reporting, escalation protocols, performance reviews and quality assurance.
• Monitor performance against agreed service measures and client feedback, and act quickly on delivery concerns.
• Support the client during security incidents or periods of elevated risk and connect them with intelligence, investigations, crisis management and specialist capabilities.
• Identify opportunities to strengthen the security program and support proposals, pricing, change requests, contract renewals and scope expansion.
• Oversee billing, expenses and resource utilization, and ensure compliance with Control Risks' standards and Brazilian regulations.
• Promote employee engagement, development, inclusion, welfare and retention.

Required profile

• Bachelor's degree; an advanced degree or relevant security, risk or project management certification is desirable.
• 2-5 years of experience in operational security, security consulting, risk management, embedded services or related professional services.
• At least 5 years of experience managing people or coordinating multidisciplinary teams.
• Demonstrated experience supporting a major corporate client, multinational or complex security program, and managing embedded or client-dedicated teams.
• Strong understanding of operational security delivery, including staffing, onboarding, reporting, escalation, quality assurance and performance management.
• Ability to build trusted relationships with corporate security, risk, operations and business stakeholders.

Required skills

• Professional proficiency in Portuguese and English; Spanish is desirable.
• Communication, stakeholder management, leadership, project management and problem-solving.
• Ability to balance client priorities, contractual requirements and employee considerations.
• Up to 25% domestic and international travel.