Senior Manager – Apple Retail
Apple · Rio de Janeiro
Description du poste
About the role
Apple Retail is seeking a Senior Manager to lead a high‑performing team in one of its Brazilian stores. In this role you will create a positive customer experience, drive store performance, and support the Store Leader with strategic decisions.
Key responsibilities
- Lead a team of managers and associates, fostering growth and achieving performance goals.
- Participate in floor leadership, engaging with customers and team members to model best practices.
- Recruit, train, develop, and retain a diverse, high‑performing workforce.
- Address customer and employee concerns, escalating when necessary.
- Develop and execute operational strategies for assigned functional areas and the overall store.
- Uphold Apple policies, protect company assets, and maintain confidentiality.
- Promote an inclusive environment and demonstrate Apple’s values of diversity and respect.
Required profile
- Minimum 3 years of leadership experience in retail, sales, or a related field.
- Availability to work flexible schedules, including nights, weekends, and public holidays.
- Fluent in English and Portuguese, both written and spoken.
- Strong integrity, decision‑making ability, and commitment to inclusive leadership.
Required skills
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Apple
Rio de Janeiro
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