Solutions Consultant

About the role

We are looking for a Solutions Consultant to design and model process solutions for enterprise clients using Pipefy. You will translate customer needs into functional workflows, deliver high‑quality demonstrations, and provide ongoing support to our most important accounts while collaborating closely with the sales team.

Key responsibilities

• Create customized workflow solutions based on customers' process documentation.
• Understand client requirements and build Pipefy solutions that address them.
• Deliver product demonstrations and assist customers with product‑related questions.
• Manage daily deliverables, meet SLAs and follow‑up commitments.
• Monitor performance metrics and propose improvements.
• Participate in hypothesis testing and project tasks.
• Maintain respectful and efficient relationships with customers.
• Develop integrations using Workato.

Required profile

• Logical and analytical thinking.
• Strong process‑modelling abilities.
• Excellent communication skills in English and advanced Spanish.
• Ability to work hands‑on, collaboratively and meet delivery targets.

Required skills

• Experience with Pipefy.
• Workato integration platform.
• GraphQL or other API knowledge.
• SQL proficiency.

What we offer

• Health, dental and life insurance.
• Flexible 40‑hour work week and flexible meal, home‑office and coworking allowances.
• Psychological assistance, yoga, meditation and Gympass.
• Maternity (6 months) and paternity (3 months) leave.
• Babysitting, school, nutrition and veterinary assistance.
• Birthday day off, marriage leave, bereavement leave and pet bereavement leave.
• Education allowance, Udemy access, payroll loan and financial consulting.