Strategic Consultant

About the role

This senior, client‑facing position supports global enterprise brands in Brazil by turning digital intelligence into measurable business outcomes. As a trusted advisor, you will guide senior stakeholders on leveraging market, competitive and user insights to drive growth, retention and transformation.

Key responsibilities

• Lead strategic customer engagements and act as a trusted advisor to senior stakeholders.
• Develop and execute Strategic Success Plans that drive adoption, maturity, retention and measurable impact.
• Conduct executive‑level conversations linking product insights with industry trends and transformation initiatives.
• Translate complex data sets and product analytics into clear business narratives and actionable recommendations.
• Collaborate with Account Directors on strategic account planning and long‑term growth.
• Identify expansion opportunities and recommend initiatives to increase customer value.
• Detect at‑risk accounts early and implement mitigation strategies to ensure renewals.
• Deliver tailored insights, use cases and training as a “data storyteller” for enterprise clients.
• Contribute to scalable strategic frameworks, playbooks and best practices.

Required profile

• Extensive experience in customer success, strategic consulting, account management or similar client‑facing roles.
• Proven track record managing and growing relationships with enterprise or global brand clients.
• Strong ability to translate data, analytics and insights into clear business strategies.
• Excellent communication skills, including presentation, storytelling, writing and executive‑level engagement.
• Analytical and problem‑solving mindset with structured, insight‑driven approach.
• Ability to manage multiple priorities in a fast‑paced, collaborative environment.
• Fluency in English, Spanish and Portuguese.

Required skills