Creator Manager, TikTok Shop

About the role

Darkroom is hiring a Creator Manager to lead client‑facing creator strategy and execution across our Creator Services division. The role owns the relationship between brands and our creator network, ensuring campaigns are strategically aligned, operationally sound, and performance‑driven across platforms such as TikTok Shop, Amazon affiliate, LTK, YouTube and other emerging commerce channels.

Key responsibilities

• Lead creator and influencer strategy across client accounts, serving as the primary client‑facing point of contact and presenting strategy, performance insights, and optimization recommendations.
• Own end‑to‑end execution of creator campaigns, including sourcing, vetting, contracting, onboarding, and performance tracking.
• Activate creators across TikTok Shop, affiliate programs, paid UGC, Amazon, LTK, YouTube, and other emerging channels.
• Partner with the Account team and Content Studio to align creator efforts to hero SKUs, commission strategy, and creative frameworks.
• Track campaign performance and proactively recommend optimization opportunities.
• Manage usage rights, timelines, deliverables, CRM systems, and the creator network infrastructure.
• Mentor junior team members and help scale best practices within Creator Services.

Required profile

• 3–6 years of experience in influencer marketing, creator partnerships, UGC, or affiliate programs.
• Hands‑on experience with TikTok Shop and affiliate models, including creator and campaign execution; exposure to Amazon affiliate, LTK, or YouTube Shopping is a plus.
• Strong client management experience and comfort leading strategy conversations.
• Deep understanding of creator workflows, usage rights, and cross‑platform activation.
• Analytical and performance‑oriented, with the ability to translate creator output into measurable impact.
• Highly organized and confident managing multiple clients and creator pipelines simultaneously.
• Strong communicator with a creator‑first mindset and commercial awareness.

What we offer

• Unlimited PTO plus local holidays relevant to your hub.
• Remote‑first culture; fully remote role supporting EST time zone.
• Flexible parental leave to support new parents.
• Growth opportunities through an interdisciplinary model that expands exposure beyond the core role.