Director of Communications – Latin America

About the role

The LATAM Communications Director will lead Smile Train’s communications function across Latin America, shaping strategic messaging that enhances the organization’s reputation, deepens partner engagement, and raises regional visibility. This senior, mission‑driven position focuses on stakeholder engagement, institutional communications, and community building.

Key responsibilities

• Design and strengthen the LATAM communications function, including team structure, governance, workflows, and scalable processes.
• Recruit, develop, and mentor a high‑performing communications team.
• Develop annual and multi‑year regional communications strategies aligned with LATAM and global priorities.
• Build cross‑functional operating models with Programs, Advocacy, Finance, and Global Communications.
• Establish planning processes, performance metrics, and reporting frameworks to measure regional impact.
• Lead the development and execution of strategic communications campaigns with clear objectives, messaging architecture, and measurable outcomes.
• Craft institutional narratives and storytelling to strengthen Smile Train’s reputation, mission visibility, and partner engagement.
• Oversee multi‑channel communications across social media, digital platforms, newsletters, websites, and institutional assets.
• Manage regional public relations and media relations activities.

Required profile

• Seasoned strategic communications leader with experience in nonprofit, healthcare, or public‑health environments.
• Proven ability to lead regional or global communications within complex matrix organizations.
• Exceptional storytelling, executive maturity, and operational discipline.
• Detail‑oriented, excellent listener, and thoughtful communicator who translates complexity into clarity.
• Ability to build alignment across diverse stakeholders and create scalable processes.

Required skills