Executive Assistant – Home Services (Remote)

About the role

We are seeking a proactive Executive Assistant to support the founder of a fast‑growing home services company. The role is fully remote and focuses on streamlining invoicing, collections, and daily administrative tasks to improve cash flow and operational efficiency.

Key responsibilities

• Follow up on past‑due invoices, track aging accounts receivable, and manage collections cycles (10‑day and 30‑day).
• Gather and organize client documentation such as W‑9s and 1099s.
• Provide phone coverage and handle customer service inquiries, especially during peak vacation periods.
• Assist with dispatch coordination, scheduling adjustments for field technicians, and processing web form leads.
• Liaise with the website developer to implement updates and changes.
• Perform general administrative duties to free up the business owner’s time.

Required profile

• Prior experience in US‑based home services, plumbing, HVAC, or construction is highly preferred.
• Flawless, near‑native English fluency with confidence speaking to American clients.
• Assertive yet professional communication style, comfortable making outbound collection calls.
• Fast learner who can navigate multiple software platforms and CRM systems.

Required skills

• Facebook
• CRM

What we offer

• Full‑time remote position with flexible hours (8 am‑5 pm EST).
• Competitive salary range: $1,300‑$1,600 (Brazil, Colombia, Mexico) or $2,000‑$2,500 (South America).
• Opportunity to work directly with the company founder and impact growth.