Help Desk / System Administrator

About the role

The IT Help Desk / System Administrator will manage and support the organization’s Microsoft 365 and cloud environment. This position blends daily end‑user assistance with hands‑on administration of security and compliance tools, making it ideal for candidates who enjoy troubleshooting and building scalable IT operations.

Key responsibilities

• Provide first‑line support for hardware, software and networking issues.
• Administer Microsoft 365 services, including Entra ID (Azure AD), Intune, and Exchange Online.
• Maintain security and compliance using Microsoft Purview, Defender and related tools.
• Develop and run PowerShell scripts to automate routine tasks.
• Document procedures, incidents and configuration changes.

Required profile

• Bachelor’s degree in IT, Computer Science or related field, or equivalent experience.
• 2‑5 years of experience in help‑desk, system or desktop administration.
• Strong communication skills and a customer‑service mindset.
• Attention to detail and solid documentation habits.

Required skills

• Microsoft 365 administration
• Entra ID (Azure AD)
• Intune
• Exchange Online
• Microsoft Purview
• Microsoft Defender
• PowerShell scripting