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IT Specialist – Systems Administrator

Ball Corporation · São José dos Campos

🇬🇧 English
Windows Server Active Directory Azure VMware Hyper-V SRM ITIL

Job description

About the role

The IT Specialist (Systems Administrator) will ensure the reliability, performance, and security of mission‑critical enterprise systems and supporting infrastructure for a global environment. You will act as a technical resource for complex operating environments, driving configuration, monitoring, and compliance initiatives.

Key responsibilities

  • Implement, tune, and maintain core Microsoft products (Windows Server, Active Directory, Entra, Azure) and virtualization platforms (VMware, Hyper‑V, SRM).
  • Administer hardware infrastructure including servers, Cisco UCS, and storage solutions.
  • Design and operate monitoring, capacity, and configuration management processes to meet SLA targets.
  • Manage Active Directory for a multi‑domain environment with over 15,000 users.
  • Follow ITIL best practices for incident, change, request, and problem management.
  • Ensure compliance with security standards and regulations such as HIPAA, SOX, and GDPR.
  • Collaborate with internal customers to translate business needs into technical specifications.
  • Participate in feasibility studies, cost‑benefit analyses, and detailed project planning.
  • Support defect escalation, root‑cause analysis, and system testing.

Required profile

  • Proven experience administering complex Windows Server and Active Directory environments.
  • Strong understanding of virtualization technologies (VMware, Hyper‑V, SRM).
  • Familiarity with cloud services (Azure) and hardware platforms (Cisco UCS, enterprise storage).
  • Knowledge of ITIL processes and security compliance frameworks.
  • Ability to work effectively with global teams and communicate technical concepts to non‑technical stakeholders.

Required skills

  • Windows Server
  • Active Directory / Entra
  • Microsoft Azure
  • VMware
  • Hyper‑V
  • Site Recovery Manager (SRM)
  • Cisco UCS
  • Enterprise storage systems
  • ITIL methodology

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Published 2 months ago

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Ball Corporation

São José dos Campos