Junior IT Support Specialist
Adaptive Teams
Job description
About the role
Kick‑start your IT career with a fully remote, front‑line support position. You will help users solve everyday technical problems, keep systems running smoothly, and ensure data accuracy for a technology‑driven self‑storage company.
Key responsibilities
- Handle routine IT support tickets such as account setup, password resets, permission changes, and platform access requests.
- Troubleshoot common account and system issues, escalating more complex problems when necessary.
- Perform regular system and data audits to identify and correct discrepancies.
- Maintain accurate facility and user data across the organization’s digital tools.
- Collaborate with senior IT staff to improve support processes and documentation.
Required profile
- Organised and able to manage multiple support requests simultaneously.
- Curious about technology and eager to develop troubleshooting skills.
- Comfortable working independently in a remote environment.
- Strong communication skills for interacting with users of varying technical levels.
Required skills
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Published 1 month ago
Expires 3 weeks from now
22 views · 0 interested
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