Key Account Manager (E-commerce)

About the role

The Key Account Manager (E‑commerce) will be responsible for driving sales of the company’s product portfolio to medium‑sized e‑commerce clients. The role focuses on executing a structured visit plan, negotiating contracts, and expanding the profitability of each account.

Key responsibilities

• Plan and organise daily customer visits, analysing each account’s needs to meet sales quotas.
• Stay current on pricing policies, inventory levels and promotional offers to support negotiations.
• Monitor product launches and new features to communicate benefits to customers.
• Track competitor strategies and promotions, reporting insights to management.
• Execute the 5Ps (product, price, place, promotion, people) for medium‑sized customers.
• Identify and develop innovative trade‑fund initiatives beyond standard promotional calendars.
• Fully develop customer and territory potential, including training store teams on campaigns and product launches.
• Maintain monthly account reconciliation and keep current account information up to date.

Required profile

• Bachelor’s degree completed.
• Strong negotiation and strategic planning abilities.
• Experience managing strategic or “pure‑player” e‑commerce clients.
• Advanced proficiency in English.
• Proficiency with Google tools (Sheets, Docs, Slides, etc.).

Required skills

• Google productivity suite (Sheets, Docs, Slides, etc.).
• English language – advanced level.