Sales Director – Lead High‑Performing SMB Sales Team

About the role

We are looking for an experienced Sales Director to build and scale a high‑performing sales organization focused on small and medium‑sized business customers. The role will oversee a large, multi‑layered team and drive revenue growth while delivering exceptional customer experiences.

Key responsibilities

• Define and execute a sales strategy aligned with company growth objectives.
• Translate high‑level goals into actionable plans for frontline teams and managers.
• Lead, inspire, and scale a distributed organization of sales professionals, including managers.
• Build a strong leadership bench through coaching, mentorship, and succession planning.
• Foster a high‑performance, accountability‑driven culture.
• Drive excellence across the full sales cycle: prospecting, qualification, pipeline management, negotiation, and closing.
• Implement and refine scalable sales processes, playbooks, and methodologies.
• Establish rigorous pipeline management practices and KPIs at all levels.
• Maintain deep understanding of customer needs, buying behavior, and competitive landscape.
• Champion customer‑centric selling approaches across the organization.

Required profile

• 12+ years of sales experience with significant leadership in high‑velocity environments.
• Proven track record managing large, multi‑layered sales organizations.
• Deep expertise in full‑cycle sales management, from prospecting to closing.
• Experience with key account management and growth strategies.
• Strong operational acumen in forecasting, sales analytics, and process optimization.
• Exceptional leadership, coaching, and team development abilities.

Required skills