Senior Agent Product Manager – AI Solutions

About the role

This role owns the successful delivery, adoption, and expansion of AI solutions for Decagon's customers, serving as the primary technical and strategic owner. You earn trust with the customer's leadership team, scope a solution that solves their problems, and then build the working AI agent.

Key responsibilities

• Own the technical win on Decagon's largest strategic opportunities, partnering with Sales, Solutions Engineers and Forward‑deployed engineers to build working AI agents that turn sophisticated, skeptical buyers into signed customers.
• Serve as the executive partner to the C‑suite of Fortune 500 companies, defining and driving their AI transformation roadmap and owning the relationship from first conversation through production and expansion.
• Design, build, and optimize enterprise‑grade AI agents in production, going deep on each customer's workflows, pain points, and goals.
• Turn the frameworks and playbooks you develop into reusable assets that scale across accounts and feed directly into Decagon's product roadmap.
• Direct Forward‑deployed engineers and partner teams to deliver at scale while you stay accountable for the outcome.
• Run tight feedback loops into Product and Engineering, shaping the product based on what you learn on the front lines of our most demanding deployments.

Required profile

• 6+ years of experience owning ambiguous, high‑stakes outcomes and earning the trust of senior executives (e.g., engagement managers, project leaders, senior managers from top consulting firms, product managers, founders, forward‑deployed or solutions roles at high‑growth tech companies).
• Builder's instinct – a desire to design and build the solution, not just diagnose the problem.
• Strong technical acumen – able to understand and shape AI agent designs and hold technical conversations with both engineers and executives.
• Executive presence and a track record as a trusted advisor to senior decision‑makers at large, complex organizations.
• Comfort operating in fast‑moving, ambiguous environments where you shape the solution as much as you implement it.
• Fluent in Brazilian Portuguese.

What we offer

• Medical, Dental, and Vision benefits for you and your family
• Life Insurance and Disability Benefits
• Retirement Plan (e.g., 401K, pension)
• Parental Leave
• Fertility and family‑building benefits through Carrot
• Monthly stipend to support your wellness, lifestyle, and work‑life balance
• Daily lunches and snacks in the office
• Take‑what‑you‑need vacation policy (subject to local requirements)