Executive Director, Payments Fraud Prevention

About the role

As the Executive Director of Payments Fraud Prevention, you will lead the creation and execution of a comprehensive fraud prevention program for Treasury Services in Brazil. You will define the end‑to‑end detect‑and‑respond model, set strategy, governance, and ensure seamless integration with global fraud platforms.

Key responsibilities

• Stand up and lead the Treasury Services fraud prevention program under a detect‑and‑respond framework.
• Define and maintain a fraud typology library and risk register, identifying gaps and residual risk.
• Prioritise fraud initiatives by product/rail and develop a quarterly roadmap.
• Design and implement operating model components: intake, triage, SLAs, severity levels, escalation paths, and clear ownership.
• Run governance cadences such as weekly rules committees and monthly performance reviews, tracking actions and decisions.
• Translate fraud risk into actionable product and technology requirements (limits, entitlements, maker‑checker, step‑up verification, whitelists/blacklists, monitoring rules).
• Ensure documentation, audit trails, and change‑control processes for all decisions.
• Coordinate incident response, lead war‑rooms, manage stakeholder communications, and track remediation.
• Produce executive reports on trends, losses, detection performance, backlog, and key risks.

Required profile

• 10+ years of experience leading payments fraud prevention or risk control programs in a complex financial environment.
• Deep knowledge of detect‑and‑respond models, triage design, severity frameworks, SLAs, and cross‑team handoffs.
• Proven ability to convert risk into clear product and technology requirements and drive delivery across multiple teams.
• Strong governance leadership, capable of running committees and maintaining disciplined decision‑making.
• Excellent stakeholder management and executive‑level communication skills.
• Comfort operating in ambiguity and building programs from scratch to steady‑state.

Required skills

• Fraud control patterns such as entitlements, limits, maker‑checker, step‑up verification, allow/deny lists, monitoring and alerting.
• Experience with auditability, documentation standards, approvals, change control, and traceability.