Head of Sales & Relationship Management LATAM

About the role

State Street is seeking a senior leader to head sales and relationship management across Latin America. Reporting to the Head of Strategic Growth Markets, you will deliver a unified State Street experience to our most important institutional clients, driving revenue growth and client satisfaction.

Key responsibilities

• Identify and penetrate new prospect organisations, building senior‑level relationships and generating growth opportunities.
• Lead the full sales cycle from prospecting to closing, including lead generation, client meetings, qualification and RFP completion.
• Build and manage a robust pipeline of new clients, accelerate sales cycles and achieve revenue targets.
• Engage client C‑suite regularly to align State Street’s strategy with client objectives.
• Develop and communicate a joint strategic agenda that maximises client value.
• Own the client relationship as a business, including P&L responsibility.
• Manage strategic change‑management requests, providing analysis, costing and prioritisation.
• Collaborate with internal teams to create and execute client account plans and service measurement programs.

Required profile

• Strategic and proactive mindset with a track record of senior‑level relationship building.
• Experience leading integrated, global virtual teams across sales and relationship management.
• Strong understanding of institutional investor needs and the ability to translate them into solutions.
• Proven ability to manage P&L and drive revenue growth.
• Excellent communication skills with C‑suite executives.

Required skills

What we offer

• Tools to balance professional and personal life, including paid volunteer days.
• Access to employee networks and development programs.
• Inclusive environment that values diversity and corporate social responsibility.