Sales Account Executive - Enterprise

About the role

VTEX is hiring a Sales Account Executive focused on its VTEX CX Platform, a composable commerce platform for enterprise customer experience solutions powered by artificial intelligence. You will own the full sales cycle, acting as both a trusted advisor and deal owner: understanding client challenges, presenting the platform and negotiating terms, then handing off to the implementation team. The goal is to build long-term relationships and close strategic, high-impact deals.

Key responsibilities

• Lead the end-to-end sales cycle, from discovery and demos to proposal, negotiation and contract signature.
• Engage with prospects to uncover challenges and map business processes, positioning the VTEX CX Platform as the right solution.
• Deliver demos and presentations that connect technical capabilities to business outcomes.
• Prepare and present commercial proposals, manage RFPs and negotiate terms to close deals.
• Articulate ROI and business impact to both technical and executive audiences.
• Nurture long-term accounts and identify upsell and cross-sell opportunities.
• Work with marketing, product and post-sales teams to ensure alignment and a seamless client experience.

Required profile

• Located in São Paulo.
• Experience selling solutions related to chatbots, AI agents, conversational platforms, customer communication channels, automation or omnichannel engagement.
• Proven sales experience (Account Executive, Sales Engineer or Solution Consultant) in SaaS, digital commerce or related fields.
• Strong negotiation, communication and storytelling skills, able to influence executives and decision-makers.
• Understanding of retail, marketplace and digital commerce domains and their impact on customer experience.
• Results-driven, motivated by exceeding sales targets, and comfortable in fast-paced, collaborative environments.