Key Account Manager

About the role

The Key Account Manager will lead and grow CVI's most strategic customer relationships, including global accounts. This position sits at the crossroads of strategy, execution, and leadership, driving business performance across key product categories.

Key responsibilities

• Develop and maintain long‑term partnerships with senior C‑level stakeholders.
• Lead a multi‑layered commercial team, including Key Account Specialists and Inside Sales.
• Create, negotiate, and execute Joint Business Plans (JBP) with shared objectives and KPIs.
• Accelerate sell‑out through demand‑generation, activation initiatives, and perfect‑store execution.
• Negotiate commercial agreements, pricing, and trade investments while protecting profitability.
• Prioritise and grow strategic products and categories within key accounts.
• Align cross‑functional internal teams to ensure coordinated execution.

Required profile

• Proven experience managing complex, high‑impact customer relationships.
• Strong ability to influence senior decision‑makers and drive strategic alignment.
• Demonstrated leadership in building high‑performance commercial teams.
• Excellent negotiation skills and commercial acumen.
• Results‑oriented mindset with a focus on growth and market share expansion.

Required skills