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This job expired on 04/08/2026. It no longer accepts applications.
Talent Acquisition Lead - Ops
Shopee · São Paulo
Job description
About the role
We are seeking a resilient and strategic Talent Acquisition Lead to head our operations recruitment function. Reporting to senior leadership, you will guide a team of recruiters and collaborate with business units to fill high‑volume logistics and transportation roles across Brazil.
Key responsibilities
- Lead, develop, and engage a distributed team of 3‑5 recruiters across different regions, ensuring cultural alignment and high‑quality delivery.
- Monitor performance, service‑level agreements and quality of internal recruiters and external agencies handling high‑volume positions.
- Partner with hiring managers to understand headcount needs, plan hiring waves and drive consultative hiring strategies.
- Identify bottlenecks in the recruitment funnel and implement continuous improvements to reduce time‑to‑hire and enhance candidate experience.
- Track and report key recruitment KPIs, providing data‑driven insights to stakeholders.
Required profile
- Bachelor’s degree in Psychology, Business, HR or a related field.
- Solid experience in full‑cycle recruitment with a focus on high‑volume positions.
- Data‑driven mindset with ability to analyse recruitment metrics and deliver strategic insights.
- Strong communication and stakeholder management skills.
- Familiarity with DE&I practices in recruitment.
- Availability for a hybrid work model (3 days in‑office, 2 days remote).
Required skills
- LinkedIn Recruiter
- Applicant Tracking System tools such as Pandapé and InHire
- Microsoft Excel
- Google Workspace
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Shopee
São Paulo
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