Account Manager – Brazil

About the role

Connectly is building the future of conversational commerce in Latin America, focusing on WhatsApp. As an Account Manager based in Brazil, you will manage client relationships, drive sales growth, and ensure customer success.

Key responsibilities

• Serve as the primary point of contact for a portfolio of clients, building strong, long‑lasting relationships.
• Identify upselling and cross‑selling opportunities, develop account strategies and monitor usage to increase revenue.
• Conduct regular check‑ins, resolve issues promptly, and focus on client retention by delivering continuous value.
• Address client challenges, collaborate with internal teams to provide solutions, and advocate for client needs.
• Work closely with sales, marketing, product and support teams to onboard new clients and meet expectations.
• Provide regular updates to management, analyze sales data and customer behavior to inform strategies.

Required profile

• 3+ years of SaaS sales experience.
• Previous experience as an Account Manager.
• Strong analytical skills with a quantitative background.
• English proficiency at C1 level or higher.
• Excellent communication skills.

What we offer

• An amazing, world‑class team.
• Competitive pay, bonus and equity.
• Fully remote role with flexible work hours.
• Unlimited time off.
• Supportive, caring and learning‑focused environment.