Analyst – Customer Credit Management (Brazil)

About the role

Mastercard is looking for an Analyst to join its Brazil Customer Risk Management team in Sao Paulo. The role supports credit and counter‑party risk management across the Brazilian market, ensuring compliance with Mastercard policies.

Key responsibilities

• Serve as the first point of contact for customer‑specific CRM matters.
• Implement risk policies and controls to minimise potential credit losses while supporting business initiatives.
• Manage credit risk for the regional portfolio at both individual and portfolio levels.
• Provide data analysis and support strategy execution related to customer risk management.
• Support development and enhancement of risk processes, including alternative risk mitigation solutions.
• Coordinate CRM requirements in customer onboarding to ensure timely activation.
• Prepare external and internal CRM reporting (e.g., central bank filings, audit committee materials, ad‑hoc reports).
• Contribute to cross‑functional initiatives requiring credit risk analytics and insights.
• Participate in process‑improvement efforts and share best practices.

Required profile

• Bachelor’s or graduate degree in business, economics, finance, accounting, or a quantitative field (preferred).
• Experience in credit risk assessment and financial statement analysis; knowledge of the Brazilian banking sector is beneficial.
• Strong decision‑making abilities and the capacity to work with internal teams such as Account Management, Franchise, and Product.

Required skills

• Credit analysis
• Financial statement analysis