Director, Communications

About the role

The Director, Communications will shape and drive the regional communications strategy across Latin America. Reporting to senior leadership, this role focuses on institutional reputation, stakeholder engagement, and mission‑driven storytelling for a socially‑impact oriented organization.

Key responsibilities

• Design and lead the regional communications strategy, aligning with global priorities and mission objectives.
• Build and scale the LATAM communications function, including team structure, workflows, governance, and operational processes.
• Lead strategic storytelling and institutional narratives to enhance reputation, visibility, and stakeholder engagement.
• Oversee multi‑channel communications such as digital platforms, social media, PR, newsletters, and institutional content.
• Develop and manage internal and external communications strategies to strengthen alignment, transparency, and engagement.
• Lead partner and stakeholder communications, supporting engagement, recognition, and mission alignment across the region.
• Manage regional events, campaigns, agencies, vendors, and communications budgets with clear strategic direction.
• Serve as the liaison between regional teams and global communications, ensuring consistency and quality.
• Establish performance metrics, reporting frameworks, and governance structures to measure communications impact.
• Mentor, develop, and lead a high‑performing regional communications team.

Required profile

• 15+ years of progressive experience in communications leadership roles.
• Proven experience in regional or global communications within complex, matrixed organizations.
• Strong background in nonprofit, healthcare, public health, or mission‑driven environments.
• Demonstrated success building or transforming communications functions, including governance and operating models.
• Expertise in strategic communications, storytelling, and executive‑level messaging.
• Experience managing agencies, vendors, and cross‑functional teams across multiple markets.
• Exceptional written, verbal, and presentation skills for diverse audiences.

Required skills