Key Account Manager RJ Region (Hybrid)

About the role

Clara, a payment platform for companies in Latin America, is looking for a Key Account Manager to manage and grow its strategic client portfolio in Rio de Janeiro. The role is hybrid and preferably based in Rio de Janeiro City, focusing on long-term client relationships, sustainable growth, and adoption of new Clara solutions.

Key responsibilities

• Manage and develop a portfolio of strategic clients in the RJ state.
• Build long-term relationships with stakeholders and decision-makers, including C-level executives.
• Understand each client's business, challenges and financial processes, and identify value-generation opportunities.
• Develop and execute growth strategies to increase TPV, revenue, usage and share of wallet.
• Identify and pursue upsell and cross-sell opportunities, and lead commercial negotiations and expansions.
• Create development plans for key accounts and monitor portfolio indicators, risks and opportunities.
• Hold meetings, business reviews and in-person client visits, and partner with Customer Happiness, Sales, Credit, Product and other areas.
• Represent Clara at events and initiatives in the RJ business ecosystem.

Required profile

• Experience in Key Account Management, Account Management or large B2B account management.
• Proven experience developing and growing client portfolios.
• Strong commercial orientation, negotiation and influence skills, and ability to work with C-level executives.
• Proactive, results-oriented profile; availability for frequent travel within the region.
• Nice to have: experience in financial services, fintech, payments, banking, SaaS or technology, knowledge of the RJ corporate market, and established local relationships.

What we offer

• Competitive salary and stock options (ESOP) from day one.
• An annual learning budget and accelerated development paths.
• English as the working language, with Spanish and Portuguese every day.