Qualitative Project Manager (Remote) – US Hours

About the role

The Qualitative Project Manager will lead end‑to‑end qualitative research projects for healthcare and pharmaceutical clients. Working remotely on US business hours, you will coordinate with clients, field partners, and healthcare professional respondents to deliver high‑quality insights.

Key responsibilities

• Manage qualitative studies through the full lifecycle, including client liaison, partner coordination, and respondent recruitment.
• Facilitate screening, scheduling, and preparation of participants for TDIs, focus groups, in‑person IDIs, and online qualitative interviews.
• Act quickly to replace no‑shows, follow up with late respondents, and distribute last‑minute materials.
• Set up and test surveys/screeners, monitor response statistics, manage honoraria, and oversee project closing, auditing, and invoicing in the designated technology platform.
• Lead project kickoff meetings, provide regular recruitment updates, and flag potential fielding issues.
• Collaborate with sales and operations teams to improve study performance and resolve issues.
• Maintain vendor relationships, both domestic and international, to ensure timely deliverables.
• Track project costs and profitability against budget.

Required profile

• Experience managing qualitative market‑research projects in the healthcare or pharmaceutical sector.
• Strong organizational skills and ability to work independently in a remote environment.
• Excellent communication skills for interacting with clients, moderators, and respondents.
• Proactive problem‑solving mindset and attention to detail.

Required skills

• Project management of qualitative research studies.
• Screening, scheduling, and respondent coordination.
• Use of technology‑based research platforms for survey setup, monitoring, and invoicing.