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Client Advisor – Luxury Retail

Gucci · São Paulo

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🇬🇧 English

Description du poste

About the role

As a Client Advisor for Gucci in São Paulo, you will act as the brand’s ambassador, delivering the iconic Gucci selling ceremony and providing a premium service experience that fosters brand loyalty.

Key responsibilities

  • Greet and assist customers, understanding their needs and offering tailored product recommendations.
  • Demonstrate deep knowledge of Gucci products, history, and heritage while promoting cross‑selling and up‑selling across all categories.
  • Maintain accurate customer information in the CRM system to retain existing clients and identify high‑potential prospects.
  • Achieve individual and store sales targets, contributing to overall business growth.
  • Collaborate with team members, communicate openly, and propose effective solutions.
  • Support visual merchandising standards and ensure the sales floor is well stocked and presented.
  • Follow Gucci grooming standards and store maintenance procedures.

Required profile

  • Proven experience in a similar fashion retail sales role.
  • Strong commercial awareness and a genuine passion for luxury fashion.
  • Excellent communication skills and ability to build relationships with diverse customers.
  • High flexibility and ability to thrive in a fast‑moving environment.
  • Team‑player mentality with a collaborative attitude.

Required skills

    Questions fréquentes

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    Gucci

    São Paulo