This job is no longer available
This job expired on 23/09/2026. It no longer accepts applications.
Account Manager (Remote)
OneLocal · São Paulo et périphérie
Job description
About the role
OneLocal is looking for a customer‑centric Account Manager to join our fully remote team. You will own the success of a high‑volume portfolio of local businesses, helping them grow their digital presence while driving revenue for the company.
Key responsibilities
- Proactively manage a portfolio of 100+ SMB clients, ensuring a strong net retention rate.
- Lead regular strategic business reviews to showcase ROI and align OneLocal solutions with client goals.
- Collaborate with Account Executives, Implementation Specialists, Digital Marketing Experts, and Marketing Strategists for seamless service delivery.
- Identify churn risks or technical obstacles early and implement corrective actions.
- Champion platform adoption, turning clients into long‑term brand advocates.
Required profile
- 2+ years of experience as a Client Success Manager or Account Manager in a SaaS, marketing agency, or tech‑startup environment.
- Demonstrated ability to handle a high volume of SMB accounts.
- Strong customer‑first mindset with excellent verbal and written communication.
- Adaptable, proactive, and comfortable questioning the status quo.
- Professional, organized, and trustworthy.
Required skills
- Familiarity with CRM platforms, preferably Salesforce.
What we offer
- High impact role at a fast‑growing company.
- Remote‑first work environment with flexible hours.
- Collaborative culture focused on results and personal growth.
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OneLocal
São Paulo et périphérie