Creator Manager – UGC & Affiliate

About the role

Darkroom is hiring a Creator Manager to lead client‑facing creator strategy and execution across its Creator Services division. The role is fully remote, supporting an EST‑based team, and focuses on aligning creator output with measurable commerce impact.

Key responsibilities

• Lead creator and influencer strategy across client accounts, presenting strategy, performance insights, and optimization recommendations.
• Own end‑to‑end execution of creator campaigns, including sourcing, vetting, contracting, onboarding, and performance tracking.
• Activate creators across TikTok Shop, affiliate programs, paid UGC, Amazon, LTK, YouTube, and emerging channels.
• Partner with the Account team and Content Studio to align creator efforts with hero SKUs, commission strategy, and creative frameworks.
• Track campaign performance and proactively recommend optimization opportunities.
• Manage usage rights, timelines, deliverables, CRM systems, and the creator network infrastructure.
• Mentor junior team members and help scale best practices within Creator Services.

Required profile

• 3–6 years of experience in influencer marketing, creator partnerships, UGC, or affiliate programs.
• Strong client management experience and comfort leading strategy conversations.
• Deep understanding of creator workflows, usage rights, and cross‑platform activation.
• Analytical and performance‑oriented with ability to translate creator output into measurable impact.
• Highly organized and able to manage multiple clients and creator pipelines simultaneously.
• Strong communicator with a creator‑first mindset and commercial awareness.

What we offer

• Unlimited PTO plus US holidays.
• Remote‑first culture with hybrid options for those near New York or Lisbon.
• Company‑sponsored medical, dental, and vision coverage.
• Robust 401(k) program with company match and profit‑sharing.
• Flexible parental leave.
• Opportunities for interdisciplinary growth and skill development.
• Base salary $60,000–$65,000 per year plus performance‑based compensation.