eCOA Implementation Project Manager

About the role

IQVIA is looking for an eCOA Implementation Project Manager in São Paulo. This client-facing role leads the startup phase of electronic Clinical Outcome Assessment (eCOA) projects, managing timelines, budgets and stakeholder communications while driving process improvements and staying compliant with IQVIA standards. The position involves collaboration with cross-functional teams worldwide.

Key responsibilities

• Lead and manage eCOA implementation projects from initiation through startup
• Create, track and report project timelines and deliverables
• Manage project budgets, scope changes and invoice approvals
• Prepare and present project updates to internal teams and external sponsors
• Coordinate with global teams and vendors for timely translations and configurations
• Run client meetings, take minutes and maintain clear communication
• Identify risks, troubleshoot issues and negotiate out-of-scope work
• Maintain compliance with SOPs, policies and quality standards
• Drive process improvement and contribute to proposal development
• Serve as backup contact for internal Project Managers and support onboarding and mentoring of new hires
• Occasionally travel for sponsor meetings, domestic or international

Required profile

• Bachelor's degree in any discipline
• 2-3 years of project management experience (clinical research or technology preferred)
• Experience with eCOA
• Financial experience including managing project budgets, invoices and financial reporting
• Ability to work independently and collaboratively, delivering results to quality and timeline metrics
• Nice to have: experience with IRT systems, familiarity with JIRA and Smartsheet, exposure to global clinical trials and translation workflows

Required skills

• Proficiency in the MS Office Suite
• Strong organizational, communication and problem-solving skills
• Ability to build effective working relationships with coworkers, managers and clients