Product Specialist – Credit Card Portfolio

About the role

Mastercard is seeking a Specialist, Products and Solutions to join its Core Consumer Products team. The role focuses on managing the Mass and Affluent credit card portfolio, supporting product strategy, and delivering value propositions for clients and cardholders.

Key responsibilities

• Support management of Mastercard proprietary airport lounges (VIP Lounges).
• Act as the focal point for the Consumer Products team in managing benefits vendors.
• Ensure quality alignment and delivery standards across benefits partners.
• Contribute to defining, scoping, and maintaining the cardholder experience.
• Perform portfolio performance analysis and generate actionable insights.
• Conduct cardholder behavior studies to inform strategic decisions.
• Support development of business cases and product P&L analyses.
• Manage contracts and payments related to the product area.
• Monitor and control the department budget.

Required profile

• Strong analytical mindset with ability to interpret data and financial metrics.
• Clear and effective written and verbal communication skills.
• Proven ability to manage multiple stakeholders and vendors.
• High attention to detail and ownership of deliverables.
• Fluency in English; additional languages are a plus.

Required skills