Senior Market Development Lead – Latin America & Caribbean

About the role

Mastercard is seeking a high‑energy Senior Market Development Lead to drive expansion across the Latin America and Caribbean (LAC) region. Reporting to Regional Sales, you will act as the engine of growth, creating and qualifying high‑value opportunities within the merchant ecosystem.

Key responsibilities

• Execute outbound multi‑channel campaigns (email, phone, social, networking) targeting Tier 1 and Tier 2 merchants in markets such as Mexico, Brazil, Colombia and Chile.
• Qualify inbound leads and proactively hunt new business to maintain a robust pipeline for Regional Sales Executives.
• Serve as a subject‑matter expert on LAC payments trends, fraud patterns and merchant pain points.
• Communicate the value of chargeback‑prevention and consumer‑experience solutions to Finance, Fraud and Digital Operations stakeholders.
• Maintain accurate activity, account mapping and deal stages in Salesforce.
• Collaborate with Marketing to refine regional messaging and with Sales Operations to improve lead‑to‑opportunity conversion.

Required profile

• Bachelor’s degree required.
• Positive, "can‑do" attitude with a creative, open mindset.
• Comfortable thriving in a fast‑paced, uncertain environment.
• Fluent in Portuguese, English and Spanish.

Required skills

• Salesforce CRM proficiency.